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Altar FC Ranking System & Rank Moderation Techniques

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Altar FC Ranking System & Rank Moderation Techniques




Welcome everyone to this guide! Interested in becoming a rank in the greatest and longest standing Prayer Se6eC4Q.png community? Well, you've come to the right place! Here you'll find everything you need to know about Altar FC, from ranking up to moderating. It is highly recommended to read this guide before attempting to apply for any rank. So, let's get started.


Table of Contents:


  1. How to Rank up in Altar FC
  2. Altar FC Applications
  3. Characteristics & Requirements of Each Altar FC Rank
  4. Altar FC Moderation Guide
  5. Different Moderation Techniques





How to Rank up in Altar FC



Ranking System


  • Ranks in order: mBDlv9H.png Recruit, QNlnsle.png Sergeant, dP6CmL5.png Lieutenant, 6LDiBcI.png Captain, N3hBFTr.png General.
  • You must apply for a rank straight after your current rank e.g. mBDlv9H.png Recruit -> QNlnsle.png Sergeant. No skipping ranks!


You are one step closer to being ranked since you have signed up on our website. To maximise your chances of your rank applications being approved, we encourage all of you to do at least some of the following:



If you have not yet joined our Discord server and you do not know to, feel free to follow the steps HERE. Discord is a safe and secure way of social interacting with other members of our community, and we encourage everyone to become a part of our Discord server. Reason being is because we would like to have a social connection with our ranks in Altar FC, and it will help us understand the type of person you truly are i.e. cool, helpful, friendly etc.


Note: Joining Discord is required for the mBDlv9H.png Recruit rank or above.



We have a House Host Tracker that allows us to add and remove open hosts on the host list. This list is shown in a table format on our Portal page, Forums page, and on Discord. It needs to be updated regularly on a daily basis by ranks and others that are volunteering to help out. Updating the tracker shows us that you are active and committed to helping out the community. The tracker has Discord commands associated with it. For more information regarding those commands, feel free to read the guide here. While updating the tracker, you get points added to your Activity Score thanks to our Statistics tracker.



If at any time you are noticing host names being advertised when they are not actually in the FC, it is encouraged to ask them if they would be interested in joining the FC, considering we help others find a house for free. You may ask them either in their own home or through their PM, whichever you feel more comfortable with. If they join us it will help grow our FC community, not to mention that it will create stronger bonds between our hosts and guests.


While inviting the host to the FC, feel free to introduce them to our House Host Tracker. This is encouraged by us as this will allow more growth in our Discord community, and they get a free advertisement on our Portal page, Forums page, Discord, and from our POH portal advertisers.


Note: Recruiting and/or assisting new hosts in using the House Host Tracker is required for the QNlnsle.png Sergeant rank or above.



Players look up to you more as you progress through the ranks. Being positive and active whilst maintaining good vibes and a relaxing mood will help improve the FC and Discord environment i.e. less drama. It will also show us that you are capable of becoming a great leader.


Additional Notes:

  • Being active for 2 weeks in the Altar FC community is required for the mBDlv9H.png Recruit rank.
  • Being active for 2 months in the Altar FC community as a mBDlv9H.png Recruit is required for the QNlnsle.png Sergeant rank.
  • Being active for 4 months in the Altar FC community as a QNlnsle.png Sergeant is required for the NaFw7Fn.png Lieutenant rank.
  • Being active for 4 months in the Altar FC community as a NaFw7Fn.png Lieutenant is required for the 1hQJwjL.png Captain rank.



There will be players applying for a rank every now and then for an Altar FC rank. In order for them to rank up, they need consistent and constructive feedback on their application from other players. This is when you come in to make that happen. When you provide that feedback, it shows us that you have been paying attention to what's been going in the FC. So, it is essential that you are active in both the FC and on the Forums.


Note: Providing consistent and constructive feedback on other players' applications is required for the QNlnsle.png Sergeant rank or above.



Note: This is only mandatory for QNlnsle.png Sergeants, NaFw7Fn.png Lieutenants, 1hQJwjL.png Captains, and 1hQJwjL.png Generals. We encourage mBDlv9H.png Recruits to also rule advise to help us determine whether you are ready to apply the efficient moderation techniques as a kick rank.


Starting Off


This is the toughest duty for a rank, where it requires patience and moderation experience. Before you do anything however, we recommend reading the FC rules HERE until you know them off the top of your head. Once that is done, you may start trying to help the chatting environment in the FC. 


Guiding Others to Follow the FC Rules


When you see players not following the FC rules, try to guide them in the right direction. Please bear in mind that this heavily is dependant on how you conduct yourself to them, and whether you feel you should step in to handle the situation. For example, if a player advertises for non FC hosts, avoid saying to them: "Don't advert for non fc hosts. Thank you". Instead you may say "Hey there, we avoid advertising for non FC hosts as they are showing no support for us. You're more than happy though to ask them to join the FC."


Amount of Warnings


The amount of warnings you give to players breaking the FC rules is based on their behaviour and the situation at the time. If they are displaying a disrespectful attitude for example, I would not warn them more than 1-2 times. However, if they are friendly and understanding, feel free to give them up to 3 warnings. Furthermore, try to not be very strict and uptight. Players generally enjoy a chat with ranks that are reasonable, because remember we are here to play and have fun. Assess every situation individually, and then handle it accordingly based on what you feel is right.


Keep in mind that warnings can be applied to multiple players at once if they are all being troublesome in the FC e.g. "Hey everyone, this discussion is getting out of hand. Let's please change the topic that is civil and appropriate. First warning / second warning / final warning.", depending on how many times they have been warned.


How to Contact a Kick Rank


However, if they still continue being troublesome, and you are not able to kick them, feel free to contact a kick rank. They will then kick any players continuing the heated discussion. The best way to contact kick ranks is through our Discord server by using the @Altar FC Kick Rank tag.


Additional Notes:

  • Understanding efficient moderation techniques, helping out in the chat, and calling open hosts are required to become a QNlnsle.png Sergeant rank. 
  • Applying efficient moderation techniques, helping out in the chat, and calling open hosts are required to become a NaFw7Fn.png Lieutenant rank or above.



While in the FC or on Discord, you will definitely come across players who need help with something on RS3, such as "Who is hosting?", "Why do people host?" etc. Helping those players out will show us that you are a friendly and helpful person. Those are the type of people we desire when it comes to rank ups in the FC.


Note: This will help you with ranking up regardless of how high the rank is.



Whenever you have free time, you are more than welcome to open your house and host for others in World 31, Taverley. This is a great opportunity to mention the FC and Discord to your guests. It is also a bonus if you show positive attitude because if the community sees you as an awesome and great person, it will give the FC and yourself a good image.



  1. [MANDATORY] Follow the FC rules while guiding everyone in the FC that break those rules. If you are not a rank, following the FC rules is sufficient.
  2. [MANDATORY - QNlnsle.png Sergeants+ Only] Always make kicking as a last resort unless it involves racism for example. Provide warnings and PM/DM the player when they need further clarification.
  3. [mBDlv9H.png Recruits+ Only] While being open minded, interact with other ranks in the #rs3-rank-chat on Discord and in DMs/PMs when discussing clan related matters e.g. letting a QNlnsle.png Sergeant+ know if there is no rank in the FC. Provide context when sharing screenshots on Discord while avoiding drama.
  4. [mBDlv9H.png Recruits+ Only] Never take deranks personal. Deranks only happen if you are doing the wrong thing for a while after you have been talked to by an admin or founder, or going inactive for ages without letting others know. A rank is just a "nice to have" while having extra responsibilities if it is QNlnsle.png Sergeant+. What you do for the community means more than the rank itself.
  5. Do more than the bare minimum to keep your rank or to rank up. It helps to be active and invite new hosts to Discord to become a verified host in the #house-host-tracker channel. Let them know how to verify and how to host/unhost via the House Host Tracker.
  6. Always be willing to help out new players in the FC and on Discord, especially when they are unsure of who is hosting. Let them know about the #house-host-tracker channel and the #help-and-guides channel on Discord for example.
  7. Listen to constructive criticism provided by a higher rank. One of their responsibilities is to guide future and lower ranks in becoming a better role model.



The more you do, the better your chances will be! However, before you apply for an Altar FC rank, please read the information below to understand how our ranking system works:


The time it takes for an application to be approved or denied is based on:

  • How much time and effort you put into helping out the community in the FC.
  • How active you are in the FC and Discord.
  • How well you conduct yourself in the FC.
  • The rank that you apply for e.g. kick ranks. 


The more time and effort you put into helping out the community in the FC, the more known you are in the community, especially if you are active in the FC and Discord. This may result in more responses on your application.


Players look up to you more as you progress through the ranks. Being positive and active whilst maintaining good vibes and a relaxing mood will help improve the FC environment i.e. less drama. It also shows us that you are capable of becoming a great leader. Kick ranks (QNlnsle.png dP6CmL5.png 6LDiBcI.png N3hBFTr.png) generally take longer to be approved or denied, as they have additional responsibilities associated with them such as assessing every possible situation and then handling them accordingly to the best of your ability.


Avoid bribing, pressuring, or constantly asking others to comment on your application. This may discourage them from commenting, and could even backfire on you e.g. they post a negative comment on your application. With regards to bribing, this will most likely result in your application being denied.


You will notice players posting a +1, +0 (Neutral), or a -1 on your application. A +1 means they approve the rank up, but a +1 without any reasoning does not hold enough value for the application to be approved. A +0 (Neutral) means they feel indifferent as they do not see you do enough in the FC due to time zones and/or a lack of activity in the FC. A -1 means they do not approve the rank up, but a -1 without any reasoning does not hold enough value for the application to be denied.





Altar FC Applications



Ready to apply for an Altar FC rank?

Let us know by submitting an application for the appropriate rank:


mBDlv9H.png Click the button below to Apply for the Altar FC RECRUIT (1 Bar) Rank mBDlv9H.png




HpPz1p9.png Click the button below to Apply for the Altar FC SERGEANT (3 Bar) Rank HpPz1p9.png




jQ0rHW7.png Click the button below to Apply for the Altar FC LIEUTENANT (Bronze Star) Rank jQ0rHW7.png




Ig105f3.png Click the button below to Apply for the Altar FC CAPTAIN (Silver Star) Rank Ig105f3.png







Characteristics and Requirements of Each Altar FC Rank



Note: Meeting the minimum rank-up requirements for any rank below does not warrant an automatic rank-up.





mBDlv9H.png Recruits are ranks who follow the chat rules, help out in our community, and are active in-game and Discord. They seek help from higher ranks with regards to moderating effectively.


Minimum Requirements:


To become a mBDlv9H.pngRecruit, you need to do the following in our community:

  • Read/followed the Global Rules.
  • Been active in Altar FC Community for 2+ weeks.
  • Signed up for an account on this website.
  • Joined Altar Community Discord.
  • Acquired at least 2 hours of voice chat OR 25 text messages within the last 90 days on Discord. You can find out this information by typing the s?user command in one of the text channels on Discord.





eubS08u.png Sergeants are the lowest kick ranks in the chat who are generally active in-game, on Discord and on the Forums. They show leadership and hold a very important responsibility. When it comes to moderating, they are very helpful and they know when and when not to kick, whilst always giving enough warnings before kicking. However, kicking isn't all they do though. They are still responsible for being friendly and moderating in the FC, and are helpful and responsive in the FC when they are needed.  In addition to that, they are very consistent in helping out in the FC, and keeping the House Host Tracker up to date.


Minimum Requirements:


To become a QNlnsle.png Sergeant, you need to do the following in our community:

  • Been a mBDlv9H.png Recruit for 2+ months.
  • Read this thread.
  • Been active in Discord chat and/or voice.
  • Acquired at least 20 hours of voice chat OR 200 text messages within the last 90 days on Discord. You can find out this information by typing the s?user command in one of the text channels on Discord.
  • Provided consistent and constructive feedback on other players' applications.
  • Recruited and/or assisted new hosts in using the House Host Tracker.
  • Helped others in chat, called open hosts, and understood efficient moderation techniques.





NaFw7Fn.png Lieutenant ranks are ranks who have been in the chat actively for a very long time. They do all the things lower ranks do and more. They take initiative and always try to help lower ranks become better, always checking in with lower ranks and making sure they are moderating correctly. NaFw7Fn.png Lieutenant ranks know how to be leaders in guiding lower ranks, have friendly vibes, and are generally well-liked by other people in the chat. They also have friendly chats and make small-talk frequently with the non-ranks and ranks in the FC to make everyone feel welcome.


Minimum Requirements:


To become a NaFw7Fn.png Lieutenant, you need to do the following in our community:

  • Been a QNlnsle.png Sergeant for 4+ months.
  • Been active in Discord chat and/or voice.
  • Acquired at least 30 hours of voice chat OR 300 text messages within the last 90 days on Discord. You can find out this information by typing the s?user command in one of the text channels on Discord.
  • Provided consistent and constructive feedback on other players' applications.
  • Recruited and/or assisted new hosts in using the House Host Tracker.
  • Helped others in chat, called open hosts, and applied efficient moderation techniques.





1hQJwjL.png Captains are ranks who have been approved by a website administrator or founder and have been in the chat actively for an even longer time. They are characterised by their outstanding moderating skills and unbiased judgement. They also have great connections and relationships with other ranks and upcoming ranks. They are also known for their supreme ability in helping the chat whenever possible.


Minimum Requirements:


To become a 1hQJwjL.png Captain, you need to do the following in our community:

  • Been a NaFw7Fn.png Lieutenant for 4+ months.
  • Been active in Discord chat and/or voice.
  • Acquired at least 30 hours of voice chat OR 400 text messages within the last 90 days on Discord. You can find out this information by typing the s?user command in one of the text channels on Discord.
  • Provided consistent and constructive feedback on other players' applications.
  • Recruited and/or assisted new hosts in using the House Host Tracker.
  • Helped others in chat, called open hosts, and applied efficient moderation techniques.





ZwvYBlV.png Generals are the chat leaders who have been approved by a website administrator or founder. They go above and beyond in aiding the chat community to be the very best that is achievable. They are the true legends, and members in the chat should look to them for inspiration and morale. This rank must be earned, so it cannot be applied for.




Altar FC Rank Moderation Guide



Welcome to the Rank Moderation Guide. The purpose of this guide is to help you with the difficult process of being a rank. Although this guide is designed for kick ranks to shape their craft, it can be used by lower ranks as a means to understand how they can become a kick rank.



This first portion will be about warnings, and the preferred method:


People often break rules within the FC. Almost always, this is unintentional. This portion will be how to moderate people who unintentionally break the rules.


When someone breaks a rule, there is no need to bark at them. A common expression you may hear Altar say "We aren't drill sergeants". The meaner we are, the less people will like to loiter in our FC, and when they do, it's a compliment. So here is a quick check-list to do when someone breaks a rule:


1. Recognize which rule they break


2. Politely correct them, here is what I recommend:

"[name here], please only adv once per 3 mins as it adds to spam."


3. If they do it again, make sure it's known this is their 2nd warning:

"[name here], you were already talked to regarding this, but please only adv once per 3 mins."


4. If they repeat this action again, here is what you may want to say:

"[name here], again, please only adv once per 3 mins. If you're unsure what this means, please PM me" 


5. If they continue, you may kick them. Here is how you should go about this:

"[name here], please return when you follow the rules."


6. Kick


Stay away from words that may provoke/aggravate loose cannons in the chat, and to quickly cut the fuse before it too late. Words I'd stay away from are things like "calm down", "chill", "shut up", "stop". You get the idea. Things I would use instead is "How can I help?" or "What's the matter?".


You may of course switch around the words or use an entirely different set, but that is a genuine method that works.


Note: This is for people who are simply breaking a rule and nothing else.


Let's say they are being rude. Here, I'd only suggest no more than 1-2 warnings then a kick if they persist. If they're trolling, feel free to jump to part 3.



This portion will primarily be about kicks, and different situations where you may use them. I've put together a few common situations where a kick may be needed, and haven't been brought up previously, or in the troll section. Here they are:


- 1 - 

Two or more individuals get in an argument. You continually tell them to take it to PM, and they don't listen. After 2-3 warnings, tell them once more, and specify that is their last warning. The next person to continue the argument in the FC should be kicked.


- 2 - 

Someone is continually talking about religion, politics, or other "socially unacceptable" topics. These generally stir up an argument, and that's the person's cause for bringing them up. Simply warn them to not bring it up, before it causes an issue. After 2-3 warnings and they persist, you may kick them.


- 3 - 

Someone is using rather foul language. NOTE, this is allowed providing it is not excessive, and not used against someone. Here is an example:


OK: Holy Shit! I'm 1.4k til 89 prayer and I don't have any more bones.

NOT OK: WTF? who the f**k said it'd be f**king good idea to put this s**t into the game.

NOT OK: stfu dude, im training. go kill yourself.


Here, you only need to give them one warning. If they persist after that warning, a kick is valid.



This portion will primarily be about how to deal with trolls.


A troll, in our terms, is someone screwing around, purposely disobeying the rules, and trying to provoke others. They mainly do it for the reactions. Whenever you encounter one, you MUST be polite. Regardless if they are annoying you or not, you need to act like a waiter/waitress at a restaurant. We serve the people. I've put together a few situations and how you should handle them:


- 1 - 

The wise troll: This guy will generally try and poke fun, trying to make others lose it. In the first incidence, if with another person in FC, have them take it to PM. If they are trying to mess with you, DO NOT lose it. Warn them once about trolling, and if they complain or start making a fuss, simply kick them. There is no reason for them to be a part of the FC.


- 2 - 

The crude troll: This guy will make everyone feel uncomfortable with inappropriate jokes/remarks. Simply remind them once to keep it appropriate. If they continue or complain about free speech or something, warn them again. After 2 warnings and their persisting, kick them.


- 3 - 

The annoying troll: This guy’s sole purpose is to get on your nerves. Keep your cool, and deal with them. If they are annoying you and you cannot handle them, take a step outside the FC for a minute. Take a breather, there is no reason to get mad over such small things. Just relax, get a glass of water, and a deep breath. You got other ranks in the FC to help you out, simply ask them to take over for a bit.



This portion is primarily about extras. 


Firstly, let's talk about attitude. When you're in the FC, many look up to you. You're not a god, but you can be influential. Keep this in mind when reading this. 


So you were ranked for a reason, because you can uphold the rules and can be smart with the rank. You are here to serve the people, as a waiter/waitress would in a restaurant. You are expected to be polite. There is no reason to be rude as we aren't drill sergeants.


Next, here are a few tips:


1. Try to only have one person at a time moderating the FC, but have several others watching just in case.


2. If someone is getting flustered, ask them to take a break and relax. Tell them you, or someone else has the FC, so not to worry.


3. Spammers. When there is a spammer, kick the name ASAP. You may misclick, and that's ok, it's not the end of the world. Simply apologise to whoever you kicked accidentally and move on.


Lastly, moderating the FC is unique. Here are a few things you'll want to know:


1. Sometimes you'll need to make on-the-spot decisions. You've been given the power to kick for a reason, so use it wisely but use it as a last resort.


2. The people in the FC can tear you apart emotionally. People have even cried before from it. Not to intimidate you, but you need to be prepared for this. Have a polite side, but not too polite. Don't be aggressive, but don't be too passive. There is a fine balance to it.


A chat would be nothing without its' members and the ranks. We thank you for your continued support of this wonderful community and look forward to your growth as leaders.




Different Moderation Techniques

~ Credit: Carfentanil ~



Some of the steps below are controversial, but all are aimed at deescalating the situation to resolve it and bring the chat to calm.


Different techniques with moderation:



The reason why people flame or flamebait others may be due to one of the reasons listed below:


• A feeling of insecurity and looking for attention. They may be verbally abusive.

• Experienced a bad day at work/school and looking to take frustration and their emotions out on others.

• Personal issues or going through hardship things like: bereavement family breakups, other forms of hardship, and/or neglect, bullying or abuse.

• Looking for a friend or are lonely and may just want someone to talk to.

• Believing in some ideology religiously, politically motivated, or grievances that can cause them to verbally abuse others (it still is no excuse though).



Direct Action: Where you take immediate action against the parties involved by either warning the aggressors or warning all the parties involved or kicking someone (This is useful in situation where things are getting heated and are fast paced).


Visual Deterrent: Where you kick someone who is causing the trouble, and it sends a message to any other troublemakers. This could be linked to the outcome of direct action if you kick someone then (This is normally useful in a situation where there are multiple aggressors and parties involved).


Diversion: If you can see things getting heated, try to divert the conversation into something of a more civil matter (This could be useful for nipping things in the bud or stopping things before they get worse).


Deescalation: Try calming the situation down by not taking sides between the aggressors (remaining impartial) and not kicking anyone. I understand though that sometimes this is not always possible. Sometimes kicking someone in the case of multiple aggressors can cause the friends of the kicked person to become unruly and upset. The aggressors that wanted that person gone would be pleased and take sides with the rank that kicked that person.


Ignoring: Sometimes ignoring situation can work though not always. But sometimes the parties involved get bored and move on, however this is less likely to happen with larger groups of people (This is useful for where there are small arguments between 2 people, where they will get bored and move on).


Pacifist Approach: Try just talking to the person/parties involved to see if you can resolve the issues peacefully (This again is good for small groups of people who are angry or upset and taking the anger out on other people).



People that troll like to say outrageous things or things very controversial, or start topics or debates that may be considered heated. This leads to other people with opinions that differentiate from the troll getting upset causing conflict between the different parties in the debate or the troll's statement. There is nothing wrong with a debate, it just has to be well moderated as it can lead to people's emotions boiling over. Certain subjects can be what is commonly referred to as "controversial debates/topics". Some are worse than others. Some common examples include politics, religion, sexism, race, plus many more.


Some trolls can be verbally abusive but a lot can read between the lines. A lot of trolls are intelligent and will read up on the chat rules and educate themselves on what they can and can’t do and will do minor rule breaking many times so it is just below the threshold for a kick to be justified. A simple example of this is the warning system. It gives the troll a guideline on how much he can do before he gets kicked and most times will stop before the threshold to kick.



Restraint: If you are a rank and trolls are getting on your nerves, show restraint. Don't kick as some trolls can see a kick as a badge of honour. It can also encourage the troll's friends to upset you even more. Take mod mark for example, I call it "The mod mark theory". He is targeted in his chat all the time because people get a reaction from their actions. if you don't react, the trolls get hungry and leave you alone looking for another person to take a bite out of (This is effective for trolls that are persistent).


Isolate Yourself from the Troll: This is closely related to restraint, however you add them to ignore. Cut off all ties from and when people say (insert name here) wants you to unignore him. Just don't reply, and the trolls will give up and move on. Adding someone to ignore is not admitting defeat, it’s being sensible. A good quote to remember is "you may have lost the battle but you haven't lost the war." (This is helpful for trolls that are getting on your case).


KOS List: If the troll is persistent, ask if the troll can be added to kick on sight list. He will soon get the idea that trolling is a form bullying and it is unwanted in the chat.


Kicking: An effective way only when the trolls or troll is a single time offender. If the troll is persistent, they will troll and by that time the damage is done. They may even have multiple accounts. However if they are on the KOS list, they may give in when they are being being kicked constantly.


False Threat: If the troll is being difficult and you are a person with authority, you could threaten a kick. Even if you don't have the ability to kick, you can say something along the lines of "If you don't stop i will get someone that can kick". This tactic is a bit dodgy as it can lead to escalation especially if the troll is determined. However some people will listen and calm down also because the troll or aggressor does not know your intentions. He also could back off and may think this is a final warning.



Spammers' main objective is to get a message out to a large audience. It can be rude, obscene in nature or used as advertising e.g. websites. Also, it can be used as an insult or to get a reaction. 


Some spammers are upset due to inner hatred for people in authoritative positions, and so they try to get their message through spamming.


There are three different types of spammers:


Advertising Spammers: They are not always robots but they can be, as they can do the job a lot faster at a fraction of a price most of the advertising bots are programmed to leave after a certain amount of lines of chat spammed because they realise a kick is imminent. I should point out that not all advertising scripts/robots leave after a certain amount of lines spammed, but most do though.


Symbol Spammers: This type of spammer is someone who don't always bot but they make rude ASCII rude obscene images in order to seek attention. It has been noted though that some advertising spammers use ASCII to get around the chat filter with blocked things like www or com.


Attention Grabbers: This type of spammer is someone who either:

  • Might be upset and perhaps not getting listened to.
  • Asked for a host and did not get answer, or
  • Not in a good mood and looking to spam to be listened to.



Quick Note: With robot spammers, most of these suggestions will not work as you cannot negotiate with a robot.


Bilateral Communications: Try to talk to them on their level if they are upset and are spamming because they are not getting what they want. A rank can be intimidating at times, so try to be on their level and try to find out why they are upset and resolve the issue to your best of your ability (This is useful for people who are upset and spamming for attention, or people who are upset with the chat and can only vent their anger through spamming).


Deception/Persuasion: Believe in the spammers' ideals then try to explain to them what they are doing wrong and try to set them on the right path. You can even tell the spammer half-truths e.g. "you would be more respected in the chat if you stopped spamming".


Kicking Spammers: Could work for people such as attention grabbers (however it could give them a kick which is what they wanted in the first place, so please be wary). But for advertising spammers that are persistent, they will continue to barrage the chat. Symbol spammers may be persistent, as some see a kick as a badge of honour. For example, "barrys blunt".


Good Cop, Bad Cop: Where rank A is threatening to kick but doesn't kick the aggressor, and rank B is trying to negotiate with the aggressor to stop his actions thus leading to a peaceful outcome.



Ignore them. If someone's arrogance is making your blood boil, just ignore them as they may just have an arrogant personality and that's just the way they are. Sometimes, it's easier for you to accept them than for them to change.



Mod Mark Theory: The reason why his chat gets targeted so often is because the ranks there react to the behaviour and constantly kick people which inevitably causes more frustration and anger and just fuels the hatred even more. You do not want to let your emotions get the better of you. Also, as a rank you are going to be targeted, so you have to bear this in mind as you stand out from the crowd (I made this one up but still it's a good point).


Plausible Deniability: The theory that people in a structured command in a position of authority will decline all knowledge of any power being abused thus hiding the truth to either covering themselves or shift the blame onto others. This is common in a lot of organisations and chats, and the outcome of this would be either corruption or whistle-blowing. 


Mutt and Jeff Scenario: Where two or more people join the chat and start arguing with each other or start controversial debates. This comes into the category of trolling/flamebaiting and a general nuisance. This can be sorted with steps mentioned above. 


Pick Your Battles: If you see an issue in the chat, decide if it requires intervention or not. If it doesn't, leave it be. Otherwise if it does, take the required action. But you don't need to moderate everything all the time, so bear that in mind.


Don't Fuel the Fire: Sometimes the actions you make may add to the chaos or fuel the argument or increase the tension, so be careful. You may lose the battle but you can win the war. Sometimes the decisions you make may not always be the most popular, but in the end you will pull through in terms of moderation.



Pop-Out Effect: People who are different than most people in a group tend to stand out. In the case of a chat, this can be the ranks, people who talk a lot etc. (Wiekens, C.J., 2015)


Confirmation Bias: This is important to understand for people who try to discuss someone's opinion. People who believe their opinion is right will only believe other people with the same opinion. DO NOT TRY TO CHANGE THEIR OPINION. It's almost impossible to change the opinion because the part of the brain that regulates reasoning shuts down, and the part of the brain that regulates emotions stays activated when they see or hear information that is contradicting their opinion. Example of opinions include religious, political, important events like the bombing in Brussels, astrology, etc. (Zimbardo, P.G., Johnson, R.L., McCann, V., 2014) (Vonk, R., 2014)



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Needed updating as of jan 27.

Edited by Tify

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@Tify Thanks for reminding me :)


Updated as of 28/01/19.

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Excellent update, thank you.

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Updated as of 25/06/19.

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